CUSTOMER INFORMATION OPENING HOURS Monday - Friday Saturday Sunday Sales Lines 9am - 16:30pm 9am - 13:00pm Closed The quote section is available to use 24/7. All quotes received after office hours will be dealt with promptly the following morning. PAYMENT We accept all major credit and debit cards including Maestro, Delta, Switch, Solo, Visa, Mastercard, Electron and American Express. We do not charge any surcharge fees for using your credit cards. It's FREE! We also accept Paypal as a method of payment. DELIVERY INFORMATION Monday - Thursday The cut off time for next day delivery is 4:30pm. Any items purchased after this time will be despatched the following day except for Saturday. Friday Items purchased before 4pm using our standard delivery service, will be delivered on Monday. Extra delivery charges will apply for Saturday deliveries. This will be advised in your official quote. Saturday Units purchased on Saturday will be delivered on Tuesday. We use DPD (UK) The UK's no1 delivery service. All parcels are fully insured and tracked at every port. This is a signed for priority service. Delivery Prices Our standard postage rate for UK mainland delivery is FREE. Our postage rate for all auto components is £2.50 Outside of mainland UK rates start from £15. All international prices depend on the weight of the parcel and the destination. Call 07915,822042 for a quote. For Channel Isles, Isle of Man, Scottish Highlands and Northern Ireland extra postage costs are applicable. See official quote for a price. Delivery Service All item are fully insured. We use a priority next day signed for service delivery between 9am and 6pm. For Channel Isles, Isle of Man, Northern Ireland and Scottish Highlands the next day service applies. International delivery times are 2 - 4 working days. WEBSITE SECURITY All data collected from this website is stored on our 128bit encrypted secure servers and not sold or given out to anyone. All personal information is stored for 28 days and then deleted. DAMAGED / MISSING ITEMS Any items found to be of any defect or have gone missing or damaged in the post will be dealt with by alternatorsnstarters. You must contact us immediately on 07915,822042 and we will then follow the claims process for you. You will be compensated accordingly. We will make sure you have a working unit or a full refund. CANCELLING YOUR ORDER Distance selling rules state that you can cancel or return any order within 7 days for a full refund. All items must be unused, unopened and not damaged in any way and checked that you have received the correct part. A full refund will be issued less the postage costs. |